# Get Support

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### Powered by the community

The best way to find someone to help you is to join our [Discord server](https://discord.gg/axion). If you just have a question or simply need a quick answer to a question not covered in our Knowlege Base, you can often find community members who are willing to assist you in finding the answers you need.

If you need help from a team member, you can always open a ticket on our Discord server! You can find it under the category **General -> Support ticket.** Just click on "**Create Ticket**" to start a private chat with the team.

<figure><img src="/files/3QOnMoKpouyd1OPmSgua" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
Our team members and admins will NEVER DM you first!&#x20;

**Never, under any circumstances, give someone your private key/seed phrase/recovery key!**
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.axion.network/basics/get-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
