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Troubleshooting
Troubleshooting
Troubleshooting steps to take for some of the most commonly experienced issues
4 articles in this collection
Written by
Pullen
Get help with live chat
How to access our live chat service and open a support ticket
Written by
Pullen
Updated over a week ago
My wallet won't connect
Struggling to connect your wallet or see 'Undefined' at the top left?
Written by
Pullen
Updated over a week ago
How do I convert my HEX2T or HEX3T to AXN?
Do you still hold the HEX2T/HEX3T presale token?
Written by
Pullen
Updated over a week ago
How to cancel a stuck/pending transaction
Sometimes transactions get stuck on the blockchain if not enough gas is used. Follow this guide to clear them.
Written by
Pullen
Updated over a week ago